Our customers agree

Compared to other operating systems I have utilized in the past, I truly enjoy using the Ritten software. It’s easy accessibility, user-friendly format, and upgraded AI tech simply makes life easier when it comes to documenting my encounters with people in recovery. I give Ritten 11/10.

The entire Ritten team have gone above and beyond since the start. Ritten is a pioneer in the EMR space and they continue to create a more efficient platform allowing our team to focus on providing quality care to each client.

Working with Ritten is a complete 180 from every EMR experience we’ve had so far. The responsiveness is incredible. You guys actually get how our programs work.

One of the most striking features of Ritten EMR is its ease of use. The platform's user-friendly interface and intuitive navigation have made our transition from our previous EMR much smoother than we anticipated. Ritten’s platform is straightforward and simple, but comprehensive.

My treatment centers have used a few different EMRs in the past and I have personally demo’ed several over the years, each new one hits a mark or two but Ritten hits all the marks.

I have worked with several EHRs and found them cumbersome, medically focused and failing to meet the regulatory standards for mental health and substance use care. Finding Ritten was refreshing. Ritten was made for behavioral health, developed by IT professionals who listened to behavioral health providers and paid attention to provider’s needs for compliance in documentation and structure. Thanks, Ritten, for being responsive to what we needed.

I've had the displeasure of using more EMR’s than I can count. Then came Ritten. The flow of work in the group encounters and client sections is both intuitive and rewarding. If I haven’t made myself clear: Ritten Rules.

Over the years, my team and I have implemented and used multiple EMRs, each leading to similarly frustrating outcomes. All of the platforms I’ve seen look really slick, until we get into the nuts and bolts of treatment delivery, at which point EMR designers are quick to tell me that we need to adjust our process in order to use the system to its full potential. The team at Ritten is the first to ask how they can adjust their system to meet our needs. And that makes all the difference.

I have worked in the addiction treatment space for years and had my fair share of frustration with using the 'right' EMR. Fortunately, my experience with Ritten has been nothing but fantastic. My customer support manager truly lives up to his title. Him and the Ritten team have gone above and beyond in making customized requests, even if it's outside of the scope of what they would normally provide. They're a phenomenal company that's data driven, personable and responsive. I wouldn't recommend any other EMR to a treatment provider.